Terms of Use

Last updated: October 19, 2026

These terms govern your use of the WaySay app. Please read them carefully.

In short

• You sign in to WaySay with your Apple or Google account.
• The app is free to download; some city content and features require a purchase or a Premium membership.
• The Premium subscription renews automatically; you can cancel it at any time in your Apple Account settings.
• Phrases, trip plans and emergency information are guidance; rely on official sources for important decisions.
• You can delete your account from inside the app at any time.

1. Acceptance and parties

WaySay is developed and published by Erkan Giris ("we") under the Sweet Day Studios brand. By downloading or using the app you accept these terms and the Privacy Policy. If you do not agree, do not use the app.

Because you download the app from the App Store, Apple's Standard Licensed Application End User License Agreement (EULA) also applies. If these terms conflict with Apple's agreement, Apple's agreement prevails with respect to rights against Apple. Apple is not a party to these terms and is not responsible for maintaining or supporting the app.

You must be at least 13 years old to use WaySay. If you are a minor in your country, use it with the permission of a parent or guardian.

2. The service

WaySay offers travellers:

• City phrase cards: practical phrases for real travel situations, with translations, a pronunciation guide and cultural notes.
• Culture and local life tips: etiquette, tipping, greetings, transport and what to know before you go.
• Emergency information: numbers such as police, ambulance, fire brigade and tourist helpline, and a consulate lookup.
• Personal trip plan: a day-by-day plan generated with AI from the cities, dates and preferences you choose.
• Offline use: downloaded city packs and saved plans.

3. Your account

• Sign-in uses Sign in with Apple or Google. Your account's security depends on the security of the Apple or Google account you use.
• Do not share your account or create an account on someone else's behalf.
• You can delete your account at any time with Profile > Delete Account. Deletion cannot be undone; see Account & Data Deletion.

4. Purchases

The app offers the products below. The current price is shown in the app and on the App Store payment sheet before you buy.

Product	What you get	Type
City Unlock	All content for one city	One-time, no expiry
Country Pass	All cities in one country	One-time, no expiry
Lifetime Unlock	All country and city content	One-time, no expiry
Trip Planner	One personal trip plan	One-time
WaySay Premium Monthly / Yearly	Country and city content included in Premium, offline city packs and a monthly trip plan allowance	Auto-renewing subscription

• All payments are made through the Apple App Store, charged to your Apple Account and subject to Apple's terms. Your card details never reach us.
• One-time packs are linked to your account; they come back when you sign in with the same account or via Profile > Purchases > Restore Purchases.
• "No expiry" means you can use that content for as long as the WaySay service operates.
• Unused monthly trip plan allowances do not carry over to the next period.

5. Premium subscription

• The subscription renews automatically at the end of the period you chose (1 month or 1 year) unless auto-renew is turned off at least 24 hours before the end of the current period.
• The renewal is charged to your Apple Account within the 24 hours before the period ends.
• You can manage or cancel your subscription on iPhone in Settings > [your name] > Subscriptions. Cancellation takes effect at the end of the current period; you keep Premium until then.
• Deleting your account does not cancel your subscription. To stop payments, cancel the subscription in your Apple Account.
• When the subscription ends, access to content included in Premium ends. One-time packs you bought separately are not affected.

6. Refunds

Apple makes the sale, so Apple also handles refunds. You can request one at reportaproblem.apple.com. If you write to us about a purchase problem, we will try to help.

7. AI-generated content

Trip plans and the consulate lookup are generated with Google's Gemini AI service.

• AI can produce wrong, incomplete or outdated information: a closed venue, changed opening hours, a wrong distance or phone number.
• Check details with official sources before booking, reserving or paying based on a plan.
• A plan is a suggestion; your safety, health and decisions remain your responsibility.
• Creating a trip plan requires an internet connection.

8. Phrases, translations and emergency information

Content is prepared with care, but translations and cultural notes are guidance and may not be exactly right in every region or situation. Emergency numbers and consulate details can change. In a real emergency, call the official emergency number of the country you are in and follow the authorities' instructions. WaySay is not an emergency service.

9. Offline content

Downloaded city packs are stored on your device and open only inside WaySay, for your personal use. If your access ends (for example when a subscription ends), downloaded content included in Premium may also become unavailable.

10. Unacceptable use

You may not:

• Copy, sell, distribute or commercially use the app or its content.
• Scrape content with automated tools, reverse engineer the app or try to bypass security measures.
• Try to get around the purchase or subscription system.
• Enter illegal or harmful content, or content that infringes others' rights, in trip plan requests.
• Use the service in a way that overloads it or prevents others from using it.

If you break these rules, we may suspend or close your account.

11. Intellectual property

The software, phrase cards, translations, cultural notes, images, audio pronunciations, logo and brand in the app belong to us or are licensed to us. You receive a limited, non-transferable licence for personal, non-commercial use only. You may use and share the trip plans generated for you personally.

12. Changes to and end of the service

We keep developing WaySay; cities, cards and features may be added, changed or removed. If we ever have to shut the service down completely, we will announce it a reasonable time in advance in the app and on this site.

13. Limitation of liability

WaySay is provided "as is". To the extent permitted by applicable law, we do not guarantee that content will always be complete, accurate or current, or that the app will run without interruption, and we are not liable for indirect damages arising from its use. This does not affect rights that cannot be limited by law (such as your mandatory rights as a consumer).

14. Changes and governing law

We may update these terms from time to time. The current version is always on this page, and we announce significant changes in the app. Continuing to use the app after a change means you accept the updated terms.

These terms are governed by the laws of the Republic of Türkiye. Mandatory consumer protection rules of the country you live in remain unaffected.

15. Contact

Questions: hello@waysay.app