Account & Data Deletion

Last updated: October 19, 2026

You are in control of your data.

Toy Workshop does not create a separate player account, so there is no Toy Workshop membership to close. Progress may nevertheless exist on your device, in supported platform backups and, if you have contacted us, in the support mailbox.

1. Game saves on your device

Local records may contain completed levels, stars, scores, repair progress and preferences. Removing them may prevent you from continuing where you left off. Decide whether you want to reset the game or only remove it from this device before deleting anything.

Android

Open Toy Workshop’s app information in system settings. Depending on the device, “Storage”, “Storage & cache” or a similar section may offer an option to clear app data. Clearing cache and clearing data/storage are different: clearing only cache may leave progress intact. Names vary by manufacturer. This does not necessarily delete a platform backup.

iPhone and iPad

The “Delete App” option in app-storage settings removes the local app and its data. Options that offload the app while preserving data do not do the same thing; check the description. iCloud data may remain after deleting the app.

The current version has no single in-app button that removes all local and cloud saves. If progress returns after deletion, also review platform backups.

2. iCloud and Android backups

Removing the app or local data may not remove account backups. Earlier progress may return during reinstallation or synchronisation.

On Apple devices, Toy Workshop progress may exist in iCloud key-value synchronisation. This is different from a full device backup; deleting the device backup should not be assumed to delete the game record. Review your iCloud settings and Apple’s current support information for available management and deletion options. If the Toy Workshop record or relevant option is not listed, contact Apple Support. The current app does not offer a direct iCloud-record deletion command.

On Android, review your Google Account and device backup settings. Available app or device backup controls depend on the device and system version. Do not delete an entire device backup just to reset one game; confirm the scope with platform support.

We cannot access your Apple/Google account and do not ask for your password. We cannot confirm deletion of a platform backup on your behalf. Contact info@sweetdaystudios.com for guidance; actions controlled by the platform must be performed separately by you.

3. Deleting support emails

If you have previously contacted us, you may ask to delete your email address and support request. Where possible, write from the same address to info@sweetdaystudios.com.

Subject: Toy Workshop — Data Deletion Request

Sample message:

I request deletion of my Toy Workshop support correspondence and associated personal data.

Previous correspondence address: …

Approximate date or subject: …

Scope of records to delete: …

If applying for a child, I confirm I am their parent/legal guardian.

Please send the outcome to this email address.

Do not send child identity documents, passwords, payment cards or unnecessary sensitive details in the first message. If needed, only necessary further verification is requested to prevent deleting someone else’s records. Applicable procedures for formal personal-data requests remain in effect.

4. What is and is not deleted?

Relevant support correspondence and attachments under the developer’s control are removed when the conditions for deletion are met. If limited records must remain because of a specific legal claim or retention obligation, we explain their scope and reason to the extent required by law.

Apple/Google backups, the store’s transaction records and data held only on your device are not deleted when we delete a support email. Those need separate device or platform controls. Removal of copies in email-provider backups follows the retention explanation in the Privacy Policy.

5. Response and outcome

Valid requests are assessed within applicable legal deadlines. Properly submitted requests under Türkiye’s Law No. 6698 are resolved within 30 days. We explain the reason if a request is fulfilled, partly fulfilled or must be referred to the relevant platform.

Deleted progress without another backup may be impossible to recover. Specify whether the request concerns device data, platform backups or support records to avoid unintended resynchronisation.

Related pages: Privacy Policy · Support

Contact: info@sweetdaystudios.com